**A Classroom Software Support request must be completed for each course that has software which is installed and maintained by ITS** Each Classroom Software Support request must include all software that will be utilized during the upcoming semester. The request shouldn't include any software on the standard software list, which is installed on all Forsyth Tech computers. If all the software isn't listed ITS cannot guarantee that it'll be available for the upcoming semester. 1. From the home page, https://softwaresupport.forsythtech.edu/, select the "Get Started" button under your division's title.   2. From the division page, select the "Select" button under your department's name.   3. From the department page, select the "New Request" button 4. From the New Request - Course Information page, enter the course number and select the "Continue" button. You'll notice that the Name, Department, and Semester will already be filled in. 5. From the New Request - Software page, select the "Yes" or "No" button depending on whether you need any software that is not on our standard software list.     If Yes:       1) Adjust the Total Software Count as needed       2) Add the Software Name (be exact)       3) Add the Version of the software you'll be teaching during the upcoming semester (be exact, using current or latest will not be accepted)       4) Add Special Instructions if needed, which included but are not limited to the software download link, see attachment 1, or install in Open Lab, TEC403, as well.       5) Attach an screenshots or files necessary to convey installation or configuration steps       6) Select the "Continue" button        If No:       1) Add any additional comments       2) Select the "Continue" button 6. From the New Request - Review, please review information for accuracy. Select the "Previous" button to edit the information or select the "Submit" button to submit the request. 7. After the request has been submitted, the classroom support specialist and you, the requester, will receive an email notification that the request has been submitted.

1. From the home page, https://softwaresupport.forsythtech.edu/, select the "Get Started" button under your division's title. 2. From the division page, select the "Select" button under your department's name. 3. From the department page, select the semester you wish to review located under "Review Previous Semester"

From the selected semester page, users can filter content using two different methods; by using the search bar or by using the table headers. To filter by Search, type in the information you are trying to filter by. i.e. CIS-110 To filter by Headers, click the header you wish to filter by, which will display the content in ascending order. Click the header again to display the content in descending order * You can adjust the total visible entries by selecting the down arrow to the right of the entries number.