Setting Up Suitemed IMS on Win11

IMS (SuiteMed) Setup Instructions:

Open File Explorer.
In the address bar, type \\ITSFiles\Software\IMS(SuiteMed)
Copy the "RemotePackage" folder.
Paste into C:\Program Files (x86).

To create a desktop shortcut for the .RDP file:

1. Open `C:\Program Files (x86)\RemotePackage

2. Locate the `.RDP` file.

3. Right-click on the `.RDP` file.

4. Select "Send to" and then choose "Desktop (create shortcut)".

A shortcut to the `.RDP` file will appear on your desktop, as illustrated in the screenshot below:

To change the desktop shortcut icon for the .RDP file:

Locate the .RDP file shortcut on your desktop.
Right-click on the shortcut.
Select "Properties".
Click on the "Shortcut" tab.
Click on the "Change Icon..." button.
Navigate to C:\Program Files (x86)\RemotePackage.
Select the.ICO file for IMS as illustrated in the screenshot below
Click "OK" on all windows.

The shortcut icon will now match the selected .ICO file, as illustrated in the screenshot below:

To make the IMS (SuiteMed) shortcut available to all users:

1. Ensure the `.RDP` file shortcut icon has been changed to the IMS icon (as per the previous instruction).

2. Right-click on the shortcut located on your desktop.

3. Select "Cut".

4. Navigate to `C:\Users\Public\Desktop`.

5. Right-click within the folder.

6. Select "Paste". -a or local admin required for this portion.

The IMS .RDP shortcut will now be available on the desktop for all users who log into the system.

Updating the IMS (MedSuite) RemotePackage RDP File:

Periodically, a new version of the IMS (MedSuite) RemotePackage .RDP file is released. To update:

Navigate to the network share: \\ITSFiles\Software\IMS(SuiteMed)\RemotePackage.
Locate the updated .RDP file.
Copy the .RDP file.
Open the local directory: C:\Program Files (x86)\RemotePackage.
Replace the existing .RDP file with the updated version.

This process is demonstrated in the animated GIF below:

Important Note: This update procedure only replaces the .RDP file itself. The desktop shortcut and its associated icon do not need to be modified, as they will automatically reference the updated connection information.

IMS/SuiteMed Remote Access Credentials:

Each device is assigned a unique username and a corresponding password to initiate a Remote Desktop Protocol (RDP) session:

Network Credential Format for IMS:

Username: suitemed[X] (where X is a number)
Password: StudentX (where X is the same number as in the username)

Example:

Username: suitemed1
Password: Student1

Device Locations and Usernames:

HAU223 (14 devices):

suitemed18 - LHAU0223123107D
suitemed19 - LHAU0223123094D
suitemed20 - LHAU0223123100D
suitemed21 - LHAU0223123098D
suitemed22 - LHAU0223123095D
suitemed23 - LHAU0223123108D
suitemed24 - LHAU0223123106D
suitemed25 - LHAU0223123099D
suitemed26 - LHAU0223123091D
suitemed27 - LHAU0223123090D
suitemed28 - LHAU0223123105D
suitemed29 - LHAU0223123019D
suitemed30 - LHAU0223123089D
suitemed31 - LHAU0223123096D

WCP27 (19 devices):

suitemed1 - LWCP0027125047D
suitemed2 - LWCP0027125045D
suitemed3 - LWCP0027125046D
suitemed4 - LWCP0027125049D
suitemed5 - LWCP0027125050D
suitemed6 - LWCP0027125051D
suitemed7 - LWCP0027125052D
suitemed8 - LWCP0027125053D
suitemed9 - LWCP0027125054D
suitemed10 - LWCP0027125055D
suitemed11 - LWCP0027125056D
suitemed12 - LWCP0027125048D
suitemed13 - LWCP0027125058D
suitemed14 - LWCP0027125057D
suitemed15 - LWCP0027125060D
suitemed16 - LWCP0027125059D
suitemed17 - LWCP0027125062D
suitemed33 - LWCP0027125061D
suitemedscan27 - LWCP0027125063D

WCP18 (18 devices):

suitemed32 - LWCP0018124083D
suitemed34 - LWCP0018124091D
suitemed35 - LWCP0018124089D
suitemed36 - LWCP0018124090D
suitemed37 - LWCP0018124096D
suitemed38 - LWCP0018124093D
suitemed39 - LWCP0018124094D
suitemed40 - LWCP0018124087D
suitemed41 - LWCP0018124080D
suitemed42 - LWCP0018124081D
suitemed43 - LWCP0018124082D
suitemed44 - LWCP0018124092D
suitemed45 - LWCP0018124088D
suitemed46 - LWCP0018124086D
suitemed47 - LWCP0018124085D
suitemed48 - LWCP0018124084D
suitemed49 - LWCP0018124079D
suitemed50 - LWCP0018126479D

Technical Considerations for IMS (SuiteMed) Access:

Users have been attempting to access IMS (SuiteMed) simultaneously from multiple PCs using the same credentials. The system does not support this, which will result in connection errors.

To avoid confusion, instructors and department managers have been advised that each set of IMS (SuiteMed) credentials (e.g., suitemed1/Student1) can only be used on one PC at a time.

To facilitate easier access, SuiteMed usernames have been placed on top of the PC towers; as far as AIOs are concerned, the asset tag has been placed on the rear top. In the event of a login conflict, we have a technical solution that involves modifying the registry.

Registry:

Computer\HKEY_USERS\S-1-5-21-2806369741-1941703896-3519966541-115167\SOFTWARE\Microsoft\Terminal Server Client\Servers\EMR-TermServ.forsythtech.edu